PAYMENT
WHAT PAYMENT TYPES DO YOU ACCEPT?
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS & PAYPAL
WHEN WILL MY ACCOUNT BE CHARGED?
YOUR CREDIT CARD OR CHOSEN PAYMENT METHOD WILL BE CHARGED AT THE TIME OF PURCHASE. YOU WILL RECEIVE AN EMAIL CONFIRMATION WHEN YOUR ORDER IS PROCESSED.
RETURNS AND REFUNDS
WHAT'S YOUR REPLACEMENT POLICY?
IF YOU ARE HAVING ISSUES WITH YOUR FLOAT, PLEASE REACH OUT VIA OUR CONTRACT FORM OR EMAIL US AT HELLO@ANDSUNDAY.COM. WE ARE HAPPY TO REPLACE ANY DEFECTIVE FLOAT WITHIN 15 DAYS OF RECEIPT.
IF YOU PURCHASED ONE OF OUR FLOATS FROM ONE OF OUR STOCKISTS, PLEASE MAKE A NOTE OF IT IN YOUR ENQUIRY AND WE'D BE HAPPY TO HELP YOU OUT!
WHAT'S YOUR RETURN POLICY?
ALL UNUSED ITEMS IN ORIGINAL PACKAGING (INTACT) RECEIVED WITHIN 15 DAYS OF RECEIPT WILL BE FULLY REFUNDED, LESS THE COST OF SHIPPING. CUSTOMER IS RESPONSIBLE FOR RETURN POSTAGE.
WE ARE ONLY ABLE TO REFUND OR REPLACE FLOATS WITH A MANUFACTURING DEFECT AS NECESSARY WITHIN 15 DAYS OF RECEIVING YOUR ORDER.
PLEASE NOTE: THE RETURN PROCESS USUALLY TAKES ONE to TWO WEEKS, FACTORING IN THE TIME IT TAKES TO RECEIVE THE PACKAGE AT OUR WAREHOUSE AND FOR THE REFUND TO HIT YOUR ACCOUNT. WE WILL SEND OUT AN EMAIL CONFIRMATION WHEN YOUR REFUND HAS BEEN PROCESSED.
WHEN CAN I EXPECT MY REFUND?
ONCE WE HAVE RECEIVED THE RETURNED ITEM(S), WE WILL ISSUE A REFUND FOR THE ORDER -- LESS THE COST OF SHIPPING & $15 ADMIN CHARGE (NOT APPLICABLE FOR FAULTY PRODUCT) -- TO THE CREDIT CARD USED FOR THE PURCHASE WITHIN 48 HRS.
